CARPE CONCEPT respects individual privacy and values the trust of its customers and partners, taking its responsibilities regarding the security of this data very seriously. This privacy policy explains what we do with the personal information that Carpe.com.pt receives from all its customers and users. This Privacy Policy applies to the Carpe.com.pt website.
Who is responsible for processing and managing my information?
CARPE CONCEPT, is the entity responsible for processing your data, as owner and manager of the Carpe.com.pt website.
Because we take seriously the importance of the privacy of the data we process, CARPE CONCEPT has a Data Protection Officer, who can be contacted via email at info@carpe.com.pt.
What information do we collect?
CARPE CONCEPT only collects and processes personal data such as your name, address, telephone number, email address and others, when they are provided directly by you, either by filling out a contact form or through any other contact. Directly with us via email, telephone, Whatsapp or other form of contact.
The information we collect is mainly contact information, such as name, email and telephone number. In addition to this information, we may also collect various information that is displayed in the email communication about a potential customer order.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1. Personalize and improve your customer experience on the Carpe.com.pt website, as well as improve the customer relationship with our company in order to provide the best service and product offering possible.
2. To inform you about product offerings that may be of interest to you.
3. Communicate and manage our relationship with you, and may be contacted for administrative and/or operational reasons.
CARPE CONCEPT confirms that it will not use information relating to your personal data for any purpose other than those described above.
How do we protect your data?
We implement technical and organizational measures to protect your digital and physical personal data against destruction, accidental or unlawful loss, accidental loss, alteration, disclosure or unauthorized access to it.
If you need additional clarification about the security measures implemented, as well as the specific data retention deadlines, please contact us at info@carpe.com.pt
Do we disclose any information to third parties?
Your personal data is treated with the utmost confidentiality and used solely and exclusively for the identified purposes. CARPE CONCEPT guarantees that it will never sell, lend or transfer your personal data to third parties, without your express and explicit consent to that effect.
If you require additional clarification about the specific recipients of your data, please contact us at info@carpe.com.pt.
Do we use cookies?
CARPE CONCEPT uses cookies from the Carpe.com.pt website, with the aim of improving the performance and browsing experience of its customers. We do this by allowing you to increase the speed and efficiency of your response, as well as eliminating the need to enter the same information repeatedly.
More specifically, we use cookies to:
1. Website statistics, through the use of Google Analytics. We use Google Analytics at Carpe.com.pt to get a little better understanding of our customers in order to provide the best possible offer and service, as well as for market research and general marketing purposes.
2. Improve speed, quality of information, security and general customer experience on the Carpe.com.pt website, on all devices, whether desktop, laptop, table or mobile. We do this using third-party WordPress plugins, which improve the quality, speed and performance of our website.
If you require additional clarification about the settings and our cookie policy, please contact us at info@carpe.com.pt
Cookie control
You can manage and/or delete cookies, although this may disable some services or features of our website. For more information, visit the website Allaboutcookies.org
Third-party links
The Carpe.com.pt website does not have any connection to any other website.
How can I file a complaint?
If you are not satisfied with the way your personal data is processed by CARPE CONCEPT, you should contact us via email at info@carpe.com.pt.
If you remain dissatisfied, you have the right to send a complaint directly to the National Data Protection Commission, as follows:
National Data Protection Commission – CNPD
Rua de São Bento, nº 148, 3rd
1200-821 Lisbon
Tel: +351 213928400 (call to national landline)
Email: geral@cnpd.pt
What are your rights?
Subject to certain conditions and safeguards, you have the right to access, rectify and erase the personal data we hold about you, as well as the right to limit the processing of your personal data, to object to such processing and to request the portability of personal data.
To exercise any of the rights mentioned or for any additional clarifications regarding the processing of your personal data by CARPE CONCEPT, simply send an email to info@carpe.com.pt. If you exercise any of the rights mentioned, CARPE CONCEPT will proceed with your analysis, guaranteeing a response within a maximum period of 1 (one) month.
Changes to our Privacy Policy
If we decide to change or update our privacy policy, we will post those changes on this page.
Your consent
By using our website, you agree to our privacy policy.
Questions and comments
If you have questions, comments and requests regarding privacy and personal data, they are always welcome and should be communicated by email at info@carpe.com.pt.
In order to ensure that the data we have about you is kept up to date, you must contact us via email at info@carpe.com.pt so that we can process the update.
Carpe.com.pt is owned by CARPE CONCEPT. If you continue to browse and use this website, you agree to comply with and respect the following terms and conditions of use, which, together with our privacy policy, govern CARPE CONCEPT’s relationship with you in relation to this website.
The term ‘CARPE CONCEPT’ or ‘us’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
– The content of the pages of this website is for your general information and use only. It is subject to change without notice.
– Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
– Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
– This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, appearance, appearance and graphics. Reproduction is prohibited except in accordance with the copyright notice, which forms part of these terms and conditions.
– Copyright and other relevant intellectual property rights exist in all texts relating to CARPE CONCEPT services and in all content on this website.
Contacts
If you have any questions about the information contained on this page, please contact us:
CARPE CONCEPT
Av. António Augusto de Aguiar Nº40 – 5th Dto.
1050-016 Lisbon, Portugal
Tel: (+351) 213 553 910
(call to national landline)
Email: info@carpe.com.pt